AIA Life & Health's approach to the services we provide was developed over many
years and working with a variety of clients and vendors. Our approach is flexible in order to meet changing the needs and dynamics of our clients while at the same time
providing the necessary controls in order to assure that all services provided are complete, accurate and timely. Our approach is pro-active and client centered. The
following is a brief description of the major components of AIA Life & Health Services pro-active and client-centered approach. Assignment of Professionals
Experience and professionalism cannot be measured by years in business alone. Our senior professionals time and experience in this industry are rivaled only by their
credentials and references. Our staff members are board certified and credentialed by the National Association of Health Underwriters and The American College. To
assure the smooth operation of all of our client projects, access to our senior professionals is integral. Work in progress is reviewed by our entire senior staff on
a weekly basis. This "benching" of issues insures that our clients have all the knowledge, resources and experience of every member in our firm and our associates.
Commitment
AIA Life & Health Services is committed to providing quality services on a cost effective basis. Due to the complex nature of today's programs we assure cost
effectiveness through the use of technology, experience and cooperative efforts.
Client Data
We maintain strict confidentiality of all client data. Routinely, we have access to
high security client information, and we have in place the procedures that assure client data confidentiality.
Computerized Systems
AIA Life & Health Services has developed state-of-the-art technological tools. We maintain several analytical programs as well as a comprehensive translational data
base for use in our projects. We are committed to using technological tools that will enhance our speed and flexibility for our clients.
Professional Standards
AIA Life & Health Services standards of excellence and ethics have been developed to assure our clients that all data, reports, analytical analysis and correspondence is
reviewed to assure the highest quality and accuracy.
Innovation
The field of insurance services and benefits planning is rapidly changing. All of our
professionals are involved in local, state and national professional organizations that help us maintain an "edge" for our clients. We pride ourselves on being
pro-active and looking for innovative solutions rather than waiting.
Independence
AIA Life & Health Services is an independent brokerage and consulting firm and is
not sponsored by any insurance company, financial services company or national holding company. We are independent and represent our clients best interests above all else.
Methodology
We perform a fundamental risk analysis to determine exposure and needs. We create a base line comparison using national and regional normative data to determine what
your firm is competing against for attracting valuable human resources. We market your case on a macro perspective analyzing all available alternatives and funding
methods. Our goal is the most cost effective benefit plan for your company using sound risk transfer and retention methods.
